Privacy policy

1. Introduction

Our shop may collect personal information (referring to the definition provided in Article 2, Paragraph 1 of the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act")) and other information related to the customer (hereinafter referred to as "Customer Information") when you use our shop.

Our shop will comply with the Personal Information Protection Law and other related laws and guidelines regarding the handling of customer information, as well as the privacy policy established by our shop below (hereinafter referred to as "this privacy policy").

2. Applicable Targets

This privacy policy applies to all customer information that our shop collects when you use our services.

3. Customer information that our shop collects

Our shop collects the following customer information through methods such as a. direct input by the customer on services related to our shop, b. provision by the customer to our shop via means such as email, postal mail, written communication, or telephone, and c. collection during the customer's use or browsing of services related to our shop.

Information obtained during the purchase of products by customers

Customer's basic information such as name, address, and occupation
Customer's contact information such as phone number and email address
Customer's bank account information and other details
Other information regarding customers and their purchases of products.

Other information obtained during the customer's use of our shop

Information regarding the products purchased by customers and the use of our shop
Customer information regarding payment status on our shop
Cookies, IP address, type of device, mobile device identifier, type of browser, browser language, referring URL, type of platform, number of page views, page viewing time, and the date and time of activities conducted on the shop's app or website when customers use our shop.
Other information regarding the use of our shop by customers

Information obtained during surveys conducted by our shop for customers

Customer usage status of our shop, requests regarding our shop, and other responses to surveys by customers.
Other information regarding customer surveys

4. Purpose of Use

Our shop will use the customer information described in 3. for the following purposes.

Providing services related to our shop to customers

To confirm the purchase of products and other items using our shop
For inquiries regarding billing, payment, and their confirmation related to our shop
In order to provide services related to our shop to other customers

Improvement of services related to our shop and planning of new services, etc.

For the purpose of research and analysis regarding the usage status and usage patterns of our shop.
For conducting a survey regarding our shop for our customers
To send rewards, etc., for cooperation in surveys, etc.
For the improvement and enhancement of services related to our shop, as well as the planning of new services.
To customize the content of services related to our shop for each individual customer
For planning and research and development of new services
In addition, for the improvement of the quality of our shop's services

Information about services related to our shop, responses to customer inquiries, etc.

To provide communication and information related to services concerning our shop
To confirm the application for the email delivery service and to send emails
For campaign announcement
To send prizes, etc. for contests that have received applications.
For the purpose of informing about new products, new services, etc.
To inform you of significant changes related to services concerning our shop, such as changes to the terms of use.
For responding to customer inquiries, requests, etc.
In order to communicate appropriately with customers regarding the use of our shop.

Advertising, Marketing, etc.

For the distribution, display, or effectiveness measurement of advertisements for our shop
To implement measures for other advertising and marketing purposes.

Management and Operations, etc.

For checking the usage status of services related to our shop and your registration information
To confirm the customer's compliance with the terms and conditions
In order to address customers suspected of violating the terms of service or those confirmed to have violated the terms, as well as to resolve other operational issues of the shop.
To implement necessary measures to ensure safe use by customers and maintain the quality of services related to this shop.

5. Regarding the entrustment and provision of customer information to third parties

Our shop may provide or entrust customer information to third parties in the following cases. In such cases, our shop will, as necessary, conduct a review to ensure that the recipient meets the standards set by our shop, and will entrust or provide customer information under appropriate supervision, taking care to ensure that customer information is properly managed in the contract terms.

Entrustment and Provision to Contractors

In cases where we outsource all or part of our operations to other companies in order to process customer information, provide information to customers, conduct campaigns and surveys, and carry out research or analysis regarding the usage status of services related to our shop.

Deposit and provision to our shop's partner businesses and affiliated companies

In order to provide services related to our shop, we may establish cooperative or partnership relationships with other companies (including establishing cooperative or partnership relationships with advertising distribution service providers, advertising agencies, and other businesses related to advertising for the purpose of distributing, displaying, or measuring the effectiveness of advertisements).

Provision to successors, etc. due to business succession, etc.

In the case of succession of the business related to this shop, including services, to another company through mergers, company splits, and business transfers, etc. (This includes cases where this shop establishes a separate corporation to succeed the business of this shop to that corporation.)

Provision based on laws and regulations

In accordance with laws and regulations, when requested to provide customer information by courts, administrative agencies, supervisory authorities, or other public institutions.

For the resolution of disputes with third parties

If it is deemed necessary to provide customer information for the resolution of disputes with third parties, or to secure the rights and interests of customers or third parties regarding services related to our shop

6. Management

In our shop, we will strictly manage customer information to prevent loss, destruction, tampering, unauthorized access, and leakage. Furthermore, as stated in section 5, our shop may outsource the handling of personal information to other companies, but in such cases, our shop will conduct appropriate supervision of those companies.

7. About the Use of Google Analytics and Cookies

Google Analytics Usage

We use Google Analytics to investigate and analyze the usage status and usage patterns by customers regarding the services of our shop. The data collected through the use of Google Analytics is managed in accordance with Google's privacy policy. For more details on Google Analytics and the opt-out procedure, please refer to the "Google Analytics Terms of Service」「Use of information collected by Google from sites and apps that use Google services」をご確認ください。

About the Use of Cookies

Our shop may use cookies and similar technologies for the purposes of improving convenience, analyzing statistical data, delivering advertisements, displaying them, and measuring their effectiveness.

Cookies are text data that is stored on your device when you access services related to our shop.

Customers can restrict or refuse the acceptance of cookies at their discretion through browser settings, but if such a choice is made, there is a possibility that services related to this shop may not be used properly.

8. Correction of Customer Information by Our Shop

If there are any changes to the customer's information, such as the name of the municipality and postal code, as well as the name of the financial institution, which may hinder billing or payment, we may change the customer information registered with our shop.

9. Customer confirmation and correction of customer information, disclosure of retained personal data, etc.

Customers can take the following actions regarding the handling of their information.

Customer Information Confirmation and Correction

Customers can check and correct their registered customer information at any time.

Disclosure of retained personal data

Our shop will promptly disclose records related to personal data held by customers or provided by third parties upon request, except in the following cases.

In cases where disclosure may harm the life, body, property, or other rights and interests of the individual or a third party.
In cases where disclosure may significantly hinder the proper execution of our shop's operations.
In cases where disclosure would violate laws and regulations

Correction of retained personal data, etc.

Our shop will investigate and confirm that requests from customers for correction, addition, deletion, erasure, suspension of use, and cessation of provision to third parties of their personal data are made by the customer themselves or by an agent who has received appropriate authorization from the customer, and that such requests meet the legal requirements related to the relevant laws. We will respond in accordance with the law. Please note that due to technical limitations, we may not be able to directly respond to your requests.

10. Disclaimer and Notes

Regarding the use of other businesses' websites

Our shop is not responsible for the protection of your personal information on other businesses or individuals' websites (including websites that are accessed via links from our shop's website used in providing services related to our shop). Please make sure to carefully check the content of those websites before using them.

Information for verifying identity

We ask that you manage the information used to verify your identity with strict care to prevent loss, forgetfulness, and leakage to third parties.

11. Changes to the Privacy Policy and Checking the Latest Privacy Policy

Our shop will make changes to this privacy policy as necessary.

We kindly ask our customers to please check the latest privacy policy when using the services related to our shop.

Our shop will notify or inform customers of any changes to this privacy policy, including the details of the changes and the effective date of those changes. In cases where customer consent is required by law for changes to this privacy policy, our shop will obtain customer consent regarding the changes (this includes the assumption that if the customer uses our shop after being notified or informed of the changes, or does not take steps to cancel their registration within the period specified by our shop, the customer is deemed to have agreed to the application of the revised privacy policy).

12. Information related to our shop and various contact points

For inquiries regarding this privacy policy and various requests to our shop based on this privacy policy and the Personal Information Protection Act, please contact us at our shop.Contact form for our shop よりご連絡ください。